Communications Surveillance in the 21st Century

Whether it’s a requirement for the Market Abuse Directive or a broader requirement to monitor the communications of employees, use the investigator toolkit to give you powerful and accurate results, reduce the number of false positives and focus your workforce on the meaningful and potentially relevant conversations .

Keywords are rigid and people use natural language

  • The principle for identifying possible problematic texts should be based on a combination of statistical categorization models (including on the fly ontological and lexical predictive coding) and topic identification.
  • A collection of Sensitive Words is not enough.
  • For example, if someone implicitly threatens someone ("I really think you should do this if you care about your future in the bank”) or sexually harasses a co-worker (“I liked the length of your skirt today”) where is the “sensitive word”?
  • In Psonify, we uncover and surface the implicit meaning in prohibited or sensitive communications

Communications Surveillance in the 21st Century

  • The key is - not just detection after the fact - but anticipation.
  • Applying artificial intuition and cognitive techniques to the reading and understanding of language is the next big thing.
  • We’re focused on identifying patterns of human behaviours, not just data
  • However, in the surveillance context we are selling - not actuality - but potentiality.
  • The potentiality involves moving from a static list of ‘bad words”, to a ‘machine learning’ platform that analyses language and sentiment.
  • The Platform comes with existing machine learning derived from +10 years of real world problem solving situations. The machine has the potential to learn and to grow in terms of deriving even better outcomes.
  • The Software is not intended to replace existing systems and workflows for the storage and protection of data, but to supplement it, and the efforts of the Compliance team, by adding targeted intelligence and artificial intelligence to your existing processes.